Privacy Policy

Effective Date: January 1, 2026

1. Introduction and Scope of Policy Welcome to GIOTOHUN Official (“we,” “our,” or “us”). As a premier provider of orthopedic pet beds, advanced pet hydration systems, and premium pet lifestyle products, we place the utmost importance on your privacy. This Comprehensive Privacy Policy outlines our strict guidelines regarding the collection, use, protection, and disclosure of your personal and business information when you visit our website, interact with our platform, or purchase our pet care supplies. By accessing our services at giotohun.store, you consent to the data practices described in this document.

2. Data We Collect and Process To provide you with an exceptional shopping and B2B experience, we collect various categories of data:

• Personal Identification Information: This includes your full name, shipping address, billing address, and direct contact details when you create an account, place a retail order, or contact us at contact@giotohun.store.
• Wholesale and B2B Information: When applying for a wholesale account via sales@giotohun.store, we collect your business name, tax identification numbers, sales channel data (e.g., Amazon storefront links), and estimated order volumes (ensuring you meet our $800 Minimum Order Quantity).
• Financial Data: We collect data necessary to process your transactions safely. This includes encrypted credit card numbers and security codes, handled exclusively by PCI-compliant third-party payment gateways. We do not store your raw credit card information on our servers.
• Automated Analytical Data: To enhance our Search Engine Optimization (SEO) and Answer Engine Optimization (AEO), our servers automatically log your IP address, browser type, device specifications, operating system, and the specific pet products you view on our site.

3. Utilization of Your Information We utilize the collected data strictly for legitimate business purposes, including:

• Fulfilling and managing purchases, orders, payments, and returns for our pet beds and fountains.
• Facilitating B2B wholesale applications and managing dedicated account support for our commercial partners.
• Sending administrative information, such as order confirmations, tracking links, and policy changes.
• Delivering targeted advertising, newsletters, and promotional campaigns related to new pet wellness products, provided you have opted in to receive such communications.

4. Data Sharing and Third-Party Disclosures GIOTOHUN respects your data. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information strictly confidential. These include international shipping couriers, secure payment processors, and automated email marketing platforms.

5. Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our premium shopping cart features.

6. Your Privacy Rights Depending on your geographical location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy compliance team at contact@giotohun.store.